Investment Fund Redress/Appeals Process
At Community Futures Alberni-Clayoquot we are committed to providing the highest quality of client services. If you do not feel you were treated in a professional and fair manner we want to hear from you. Please contact our Executive Director, Lori Camire by phone at 250-724-1241.
In an effort to support our commitment to client service, if you are unable to resolve your concerns through discussion with the Executive Director we offer an "Independent Client Service Review" process. Contact the Executive Director to learn more regarding Independent Client Service Review or for an application to request an Independent Review.
Independent Client Service Reviews are available to clients who feel they have not been treated fairly in regards to loan decisions, loan collection procedures or who feel there was conflict of interest in the decision making.